Shipping and Return Policy
Shop orders placed before 1 pm EST are estimated to ship by the end of the second business from the time an order is placed.
It is our policy to ship orders as soon as we are able for in-stock items. If we do not have an item in stock we will give you an approximation of when the items will ship and offer you all possible options for substitutions. Our preferred shipping method is UPS and we are able to offer discounted shipping on large and international orders. UPS expedited shipping is available. If the order is placed before 1 pm on a weekday, the order will go out the same day as long as the product is in stock. Shipping methods such as US Mail, Global Express, DHL, or FedEx may incur an additional fee or delay shipment of the products. When possible, we will try to accommodate customer shipping requests.
It is our policy to contact the customer to verify any additional charges, shipping adjustments, or discrepancies that result in a purchase total greater than what was originally quoted. In these cases, we will wait for confirmation (via email or phone) before processing and shipping orders.
When any discounts or codes are applicable we will apply them to your order/checkout. We offer quality products that are competitively priced. In many cases we import/order directly from the manufacturer in order to avoid middleman fees and markups.
We have a 30-day return period. No refunds or credits will be issued after 30 days from the invoice date or purchase. If products are unused and the manufacturer’s seal has not been broken the products may be returned within 30 days of purchase for a full refund.
All warranties are between the product’s manufacturer and the purchaser. The manufacturer is responsible for repairing or correcting any defects during the warranty period. Please review your warranty upon receipt of your products. The original shipping charges will not be refunded and return shipping charges must he prepaid by the purchaser. We assume no responsibility for shipments damaged upon returning to us; please insure and pack returns appropriately.
No return will be accepted without prior authorization. Please call 517-327-0966 to receive a Return Merchandise Authorization Number (RMA#) and to ensure proper and timely processing of your return or exchange. Merchandise should be returned to: 416 S. Creyt Rd. Lansing, Michigan 48917 – Endless Health Product Fulfilment Office.
Endless Health LLC is NOT responsible for packages misdelivered by United Parcel Service, DHL, Federal Express or the US Post Office. Endless Health LLC makes every effort for our customers to avoid additional fees, tariffs or taxes that may be levied at the time of delivery by any US State or foreign country; however, we are not responsible for these additional fees, tariffs or taxes. All Endless Health LLC products are deeply discounted to provide the consumer with the best possible prices and service. We provide as much information as possible on our products to allow the consumer to make an informed choice regarding them:
Endless Health LLC – Product Fulfillment Office: 416 S. Creyt Rd. Lansing, Michigan 48917